A doctor contacted the Ombudsman to complain about a consent agreement that he entered with the Division of Professional Licensing. The doctor had admitted to failing to include information on his application for licensure and had accepted a fine. He was upset, however, that information about this agreement was publicly available. The Ombudsman advised the complainant that licensing actions are considered public record and that there was no administrative process to un-do a consent agreement. (A2016-0537)