The Alaska State Ombudsman helps find solutions to problems with state government.
We understand that many Alaskans have complaints about the Division of Public Assistance and ongoing delays in processing or re-certifying eligibility for Food Stamps (SNAP). The Ombudsman cannot investigate these complaints because there is a class action lawsuit pending. Here is Ombudsman Burkhart's statement. We can connect you to local food banks and legal assistance providers. Learn more.
Alaska State Ombudsman offices are open
BY APPOINTMENT ONLY.
Call (907) 269-5290 to make an appointment with our Intake Team.
We Helped Solve a Complaint about Access to Mental Health Services.
We investigated a complaint about lack of communication and action by the public guardian. The investigator determined that the root of the complaint was a lack of public mental health services and resources to provide for the ward’s needs.