The Alaska State Ombudsman helps find solutions to problems with state government.

Contact us by phone, email, or our secure and confidential online complaint portal.

We understand that many Alaskans have complaints about the Division of Public Assistance and ongoing delays in processing or re-certifying eligibility for Food Stamps (SNAP). The Ombudsman cannot investigate these complaints because there is a class action lawsuit pending. Here is Ombudsman Burkhart's statement. We can connect you to local food banks and legal assistance providers. Learn more.


Alaska State Ombudsman offices are open

BY APPOINTMENT ONLY.

Call (907) 269-5290 to make an appointment with our Intake Team.

Success Stories

We Helped Solve a Complaint about Access to Mental Health Services.

We investigated a complaint about lack of communication and action by the public guardian. The investigator determined that the root of the complaint was a lack of public mental health services and resources to provide for the ward’s needs.


We Help

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The Alaska Ombudsman is an independent, impartial, non-partisan agency that investigates complaints about the Alaska State Government and departments.
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FAQs
Wondering what types of complaints we investigate, what happens when you file a complaint, or the influence we have within the government?
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We are Hiring Intake Assistant with pictures of a telephone and two women talking

Latest News
- Are you the person everyone calls when they need help with a problem? Do you enjoy figuring out the answer? If you answered yes, this may be the perfect job for you! The Alaska State… Read more "We’re Hiring – Intake Assistant"
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