The Alaska State Ombudsman helps find solutions to problems with state government.
Contact us by phone, email, or our secure and confidential online complaint portal.
We understand that many Alaskans have complaints about the Division of Public Assistance and ongoing delays in processing or re-certifying eligibility for Food Stamps (SNAP) and Medicaid. The Ombudsman cannot investigate these complaints because there are class action lawsuits pending. Here is Ombudsman Burkhart's statement. We can connect you to local food banks and legal assistance providers. Learn more.
Alaska State Ombudsman offices are open
BY APPOINTMENT ONLY.
Call (907) 269-5290 to make an appointment with our Intake Team.
Success Stories
We Helped Resolve an Unemployment Insurance Problem
An older Alaskan contacted the Ombudsman frustrated that the application process for her husband’s Unemployment Insurance was so confusing and complicated, and that the information he received from the Department of Labor said he was approved for benefits a month before but nothing had been paid.
File a Complaint
FAQs
