- The Alaska Ombudsman helps people who have complaints or problems with our state government.
- We investigate complaints to determine if you were treated unfairly, unreasonably, unlawfully, or in error.
- We make sure government processes are fair and effective.
- We work to resolve complaints and improve government processes.
We investigated a complaint about lack of communication and action by the public guardian. The investigator determined that the root of the complaint was a lack of public mental health services and resources to provide for the ward’s needs. The ward experienced serious mental illness and a long pattern of institutionalization. The public guardian had not been able to identify services to help the ward, given the ward’s meager resources. The investigator identified staff from several state agencies and treatment Read more “We helped solve a complaint about access to mental health services.”