In by ombudsman

A foster parent contacted the Ombudsman to complain that OCS failed to apply for a Social Security number for a child in her care. The complainant said that she had asked OCS for the number on several occasions so that she could complete her income tax returns. The IRS had granted her a filing extension, but now that deadline was quickly approaching as well. The Ombudsman contacted OCS and learned that staff had recently finished gathering the necessary information to file the application and planned to do so in person. The foster parent confirmed receipt of the number less than two weeks later. (A2015-1679)