An inmate wrote to the Ombudsman, claiming to not know why he was in jail. He was told it was for a parole violation, but the inmate claimed he had served all of his parole time and been released from custody a month earlier. The Department of Corrections computerized inmate management system appeared to support the inmate’s claim. The Ombudsman immediately contacted the Parole Board. The Board administrator saw that the complainant’s old parole violation warrant had never been removed from the Alaska Public Safety Information Network, so police believed it was an active warrant and arrested him. As he was not actually on parole, there was no parole officer to notify the Parole Board of the arrest and apparently none of the Anchorage Correctional Complex (ACC) employees followed-up on his concerns–or at least did not follow-up effectively. The Parole Board notified ACC that the man should be released. The release occurred approximately two hours after the Ombudsman received the complaint in the mail. (A2016-0553)