A woman from Southeast Alaska said a relative stole her trailer and had managed to convince the Division of Motor Vehicles to issue a new title in his name without first requiring proof of ownership. The Ombudsman contacted the AST Post Commander and learned that the complainant had been advised several times over the years that, because she had willingly loaned the trailer, the matter was a civil issue and Trooper involvement was not justified. Troopers only investigate criminal matters. During the conversation, the Ombudsman asked the Commander if AST had investigated the allegation that the title had been reissued under false pretenses. The Commander said that if DMV still had documentation that could confirm the allegation, then charges of unsworn falsification could potentially be forwarded to the District Attorney. He warned that the DA may not choose to prosecute, though, because that office must prioritize its resources for prosecuting the most serious criminal cases. Nevertheless, the Commander agreed to assign a Trooper to investigate the issue and said the complainant could contact him in a few weeks for a progress update. The Ombudsman relayed the information to the complainant, who was grateful to see some action on her claim, as there had been no progress in a very long time. (A2016-0662)