An elderly woman contacted the Ombudsman because she believed she had been treated unfairly while participating in the Department of Labor and Workforce Development’s Mature Alaskan Seeking Skills Training Program. The woman stated that she had been placed at the Division of Motor Vehicles for skills training, but DMV supervisory staff spoke to her in a disrespectful manner and treated her unfairly because she was a senior citizen. The woman wanted an apology from the DMV supervisor. After the woman addressed her concerns to the training program coordinator, it was determined that an apology was not warranted as the woman was late to work on several occasions and her allegation that the supervisor was rude when addressing the tardiness could not be proven. The program coordinator addressed the woman’s concerns by placing her at an alternative worksite, continuing to work with her to ensure she would succeed in the skills training program, and stressing the importance of meeting the job expectations, such as being to work on time. The program coordinator also spoke with other program participants who worked for DMV and they did not express concerns about unfair treatment by DMV staff. (A2016-1727)