A resident of Alaska Housing Finance Corporation’s senior housing complained to the Ombudsman about apparent mold problems in his apartment. At the same time, and on behalf of the resident, his personal care attendant wrote about the mold to AHFC management who then agreed to inspect the unit with a facilities manager. Based on the inspection, a humidistat was placed in the unit to determine if there were significant humidity issues that would require further testing. The inspection revealed that improvements in the air exchange could be made. Apparently, the resident’s use of certain medical equipment created extra moisture in a unit that was already lacking adequate fresh air flow. AHFC said it would make improvements to the fresh air exchange in the resident’s unit. Additionally, it appeared that the refrigerator’s fan and motor could be contributing to the buildup of residue as it may have given the walls of the unit an appearance similar to mold growth. AHFC recommended that the appliance be replaced. Because the agency was taking appropriate steps to respond to the resident’s concerns, the complaint was closed. (A2017-0580)