Alaska State Ombudsman staff will be in Kotzebue October 22-23, 2019 to meet with the public, and state and community agencies.
You can talk with our staff and make a complaint on October 22, 9:30a.m. – 1:00 p.m. at the Chukchi Campus, 604 3rd Street or October 23, 12:00 – 3:00 p.m. at the LIO, 241 5th Avenue. No appointment necessary.
Call 907.269.5290 for more information.
Alaska State Ombudsman offices will be closed October 18, 2019 in observance of Alaska Day. We will reopen October 21, 2019.
The Fall Newsletter is here! Read about Ombuds Day and October outreach events, current job openings, success stories, and how the Ombudsman is working to improve how we respond to complaints about sexual harassment.
The second annual Ombuds Day Resource Fair is October 10. Join Alaska’s ombudsman programs and partners at the Anchorage Loussac Library, 1:00-4:00 p.m. Thursday for free information, resources, and cake! Call 907.269.5290 for more information.
Our Anchorage office is closed to the public Wednesday afternoon through Friday, September 25-27, for staff development. You can call our Juneau intake staff at 907-465-4970 or make a complaint online at https://ombud.alaska.gov/file-a-complaint/.
The Alaska State Ombudsman recently concluded an investigation of a complaint about the Board of Fisheries decision in January 2019 to relocate the 2020 Upper Cook Inlet Finfish meeting location from the Kenai/Soldotna area to Anchorage. The complaint alleged that the Board violated the Open Meetings Act by not providing advance notice that it intended to take up the issue.
The Alaska State Ombudsman recently concluded an investigation of a complaint from a licensed foster parent about the way the Office of Children’s Services changed the placement of a toddler in foster care. The Ombudsman investigated whether OCS abused its discretion in deciding to move the child from the complainant’s home to another foster home. The Ombudsman also investigated how OCS participated in the writing of court documents opposing the foster parent’s request for a placement review hearing. Read the public report here.
The Alaska State Ombudsman has released public reports related to the investigation of two complaints about the Department of Natural Resources, Division of Mining, Land, and Water. The first complaint (A2017-0619) involved the Division’s requirement that some aquatic farm leaseholders carry commercial liability insurance. The second complaint (J2018-0547) involved the Division’s public notice and comment process related to the designation of materials sites, and the subsequent sale of materials from those sites. Read the full reports:
Read about the Alaska State Ombudsman’s case management system improvements, Anchorage home, and a report on our grievance process in our Summer 2019 Newsletter.
We have a new, easy-to-use complaint portal that allows Alaskans to make a complaint any time, 24/7, to the Ombudsman. This online complaint portal is part of an improved case management system being implemented to manage complaints and investigations. You can also make complaints in person at our Juneau or Anchorage office, by phone at 907.269.5290, or by mail.