Learn about the first national observance of Ombudsman Day, coming October 11, 2018 and the Alaska State Ombudsman’s autumn outreach events. Read the newsletter: Ombudsman Newsletter Fall 2018
The Anchorage office of the Alaska State Ombudsman will be closed August 24-31 while we move from our 4th Avenue location to the Anchorage Legislative Office Building at 1500 West Benson Boulevard.
One of the Alaska State Ombudsman’s goals is to provide welcoming, accessible, and safe environments for people to come for help with their problems. In 2017, we assessed our current office locations to determine whether they met this goal. They didn’t.
We spent several months this year soliciting for office space in Anchorage that would offer the public greater access in a safer, more comfortable environment. Then the Alaska Legislature invited us to move into the Legislative Building in Midtown Anchorage.
Unlike our downtown location, the Legislative Building has lots of free parking for visitors and on-site security. Even though this building is still being renovated, we are moving now because our office on 4th Avenue just can’t meet our needs anymore. The new location also saves quite a bit on rental costs.
It may take a while before we can settle into permanent space designed for ombudsman operations, but we are excited for the opportunity to eventually be more accessible to Alaskans. We hope you’ll be patient with us during this time.
Alaskans can make complaints by calling our intake team at 907.269.5290 Monday-Friday from 8:00 a.m.-4:30 p.m. or anytime online through our website.
While we get settled in our new office, Anchorage area folks can meet with a member of the intake team by appointment only (to protect the confidentiality of complainants and investigations). Call 269-5290 to schedule a time to come in.
In Juneau, folks can come into the office (130 Seward Street, Suite 501) without an appointment Monday-Friday from 8:00 a.m.-4:30 p.m.
Learn about our updated grievance process, outreach, and more. Read more: March 2018 Ombudsman Newsletter
Learn about the 2017 Alaska State Ombudsman Annual Report and new intake hours. Read more: February Ombudsman Newsletter
Find out what an ombudsman does and learn more about our new Job X training intern in our Juneau office!
Ombudsman staff in both Anchorage and Juneau attended Mental Health First Aid training in November.
The first goal of our strategic plan is that Alaskans are aware of the role, work, and value of the Alaska State Ombudsman.
Check out our 5 Year Strategic Plan!
The 2016 Annual Report is now available!