Please note that our Juneau office will be closed November 17-21, while we move into our new location:

The Goldstein Building
130 Seward Street
Suite 501
Juneau, Alaska 99801

You can still speak with ombudsman staff those days by calling 907-269-5290.

Holiday Closures:
November 23-24, 2017 for Thanksgiving
December 25, 2017 for Christmas
January 1, 2018 for New Year’s


Welcome to the Alaska Office of the Ombudsman. The ombudsman investigates citizen complaints against state government agencies and employees. If our investigation reveals a problem, the ombudsman may recommend a solution.

The Office of the Ombudsman is a non-partisan, neutral, fact-finding agency and takes no sides in a dispute. Our job is to determine whether state government actions are fair and reasonable.

This web site aims to provide the information you need to determine where and how to address your problems with state government. If you need additional information, please phone us at 1-800-478-2624 (in Anchorage please call 269-5290).

This web site also explains how an ombudsman's office works and how to establish an effective government complaint system. It contains an archive of previous investigations, including many of the full investigative reports that have been made public.

O NEWSLETTER!: See our November 2017 newsletter here.

INFORMATION ALERT: Ombudsman releases report on 2013 incident at Spring Creek Correctional Center. Read the Executive Summary.

INFORMATION ALERT: Read the Ombudsman's Report in Response to Grand Jury Referral of Inquiry Into OCS, 2017.

2017-2022 STRATEGIC PLAN: Check out the 5-year roadmap for the Office of the Ombudsman.

LAWS AND REGS: For the Ombudsman Statute, click here. For Ombudsman Regulations, click here.