We investigated a complaint about a public guardian, alleging that the guardian refused to release the ward’s funds or provide financial reports. The investigation revealed that the complaint had been made by someone seeking to take advantage of the ward. The ward told ombudsman staff they were satisfied with the guardian’s services but would appreciate having more of their funds each month. Ombudsman staff determined that the ward’s finances were in order and offered to facilitate a meeting between the ward and the guardian. With our assistance, the ward was able to ask for and understand the information they wanted from the guardian. Ombudsman staff also determined that the guardian and Office of Public Advocacy implemented reasonable measures to protect the ward from further economic predation.
