A gentleman contacted the Ombudsman to complain that Public Assistance only approved him for $12 in monthly food stamps when he only receives $600 a month disposable income for expenses other than rent. They also did not provide him with any information on appealing the decision. The Ombudsman contacted the regional manager and discussed the complainant’s situation. The manager agreed to review his application to determine if the calculated amount of food stamps was accurate based on the complainant’s current income and assets. Upon review, the manager determined that the complainant should be receiving $40 per month, instead of $12. The complainant was happy with this news. (J2015-0089)
