In by ombudsman

An inmate with multiple medical conditions contacted the Ombudsman for assistance getting a wheelchair. He said that DOC medical staff had ordered for him to have one, but that security staff told him he could not use it within his housing unit. The Ombudsman contacted DOC’s chief medical doctor and learned that the medical staff had ordered the use of a wheelchair for long distances but was trying to encourage the complainant to use a DOC-provided walker for shorter distances because some of the complainant’s medical conditions are made worse by prolonged sitting. However, he did agree to have the facility health provider meet with the complainant to ensure that his needs were being met. The complainant later called back and informed the Ombudsman that DOC had changed the medical order to allow him to use the wheelchair within his housing unit. (A2016-1058)