The Office of Children’s Services placed two children in the home of their grandparents, a licensed foster home, after removing them from the care of their parents. The grandparents complained that OCS would not provide transportation for the children from the foster placement’s home to the children’s original home school. According to policy, OCS must address the availability of transportation with the school district, and if the school district cannot provide transportation for the children in custody, OCS will consider options such as mileage reimbursement for the foster parent or a bus pass or taxi if it is safe considering the child’s age. In this case, the school district was unable to provide transportation and the children were too young for a bus pass or taxi rides. Instead, OCS offered to reimburse the grandparents for mileage. However, the grandparents believed the reimbursement was not enough to cover the cost of transportation. The Ombudsman explained that the agency was following proper procedures regarding the transportation options. Additionally, the Ombudsman explained that the foster care payments received by the complainant were ample and it was expected that a portion of the funds be used to provide for the “reasonable travel for the child to remain in the school in which the child is enrolled at the time of placement.” The Ombudsman suggested the grandparents use the school district’s complaint process if they believed that the school district’s decision to not provide transportation for the foster children was not adequate. (A2016-2002)