COVID-19 Information and Resources

The Ombudsman is committed to reducing the stigma, anxiety, and misinformation about COVID-19 generally and how Alaska’s state and local authorities are implementing measures to prevent and contain the spread of the coronavirus.

How can I help prevent the spread of COVID-19?

  • Wash your hands with soap and water, well and often. Sing a silly song so that you spend at least 20 seconds scrubbing those germs away.
  • If you can't wash your hands, use hand sanitizer with at least 60% alcohol content. Don't hoard the hand sanitizer -- share it.
  • Avoid touching your face with unwashed hands. If you have trouble with this one, make sure you wash your hands even more often.
  • Cover your coughs and sneezes with a tissue, your t-shirt, or your elbow. Then throw those icky tissues away and wash/sanitize your hands. Don't throw away your t-shirt or elbow - wash them instead.
  • Avoid close contact with people who are sick.
  • Put distance between yourself and others (social distancing). A good six feet between yourself and others, and avoiding crowds and large gatherings, can reduce the spread of the virus. This helps protect our most vulnerable neighbors who are at greater risk of getting sick, and brings joy to our introvert neighbors.
  • COVID-19 can spread through people who don't have symptoms and don't feel sick. The CDC and Alaska DHSS recommend that, if you can't social distance, you wear a cloth face covering (mask) to prevent spread of the the virus.
  • Stay home if you are sick, except to seek medical care.
  • DHSS Guidance for Public Preparation for COVID-19 (March 4, 2020)
  • Learn more from the Centers for Disease Control and Prevention.

What is the State of Alaska doing to prevent and contain COVID-19 here?

The Alaska Department of Health and Social Services is providing information about the State's response to the COVID-19 public health emergency. You can sign up for DHSS Health Alerts (by email or text) here.

UPDATED Travel restrictions and traveler information (June 5, 2020)

The State of Alaska has issued restrictions on access to certain services or facilities statewide. Read the State COVID-19 Health Mandates.

Schools statewide are closed to students, and all after-school activities are suspended. Read more from the Department of Education and Early Development.

Visitation is suspended (meaning no visitors) at:

  • Department of Corrections facilities;
  • Division of Juvenile Justice facilities;
  • Alaska Pioneer Homes;
  • Alaska Psychiatric Institute; and
  • Alaska Military Youth Facilities.

The Alaska Court System has limited entry to some courthouses, and is conducting more proceedings by telephone. Grand jury and new jury trails are suspended beginning March 23, 2020. Information about specific judicial district's restrictions, how to participate in a hearing by phone, and the Court System's COVID-19 response.

The Alaska Legislature has limited public access to the Capitol and Legislative Information Offices. The public can still contact legislators by telephone or email, and participate in legislative hearings by telephone, and watch legislative meetings on Gavel Alaska and akleg.tv.

Help with Basic Needs

Alaska 211 can help connect you to local resources for food, diapers, and other necessities. Call 2-1-1 or go to alaska211.org.

For families that depend on school nutrition services for healthy meals, there will be summer lunch programs distributing food in some communities. Find the summer lunch program in your community with the USDA Meals for Kids Site Finder.

Alaska's food banks are accepting and distributing food donations.

I'm feeling really stressed and anxious about what's happening. Where can I get help?

Natural disasters and emergencies like the COVID-19 outbreak can be very stressful and scary. How we respond to the outbreak depends on all sorts of factors. There are resources to help us manage and reduce stress, anxiety, and fear.

COVID-19 Stress and Coping (CDC)

Aetna Resources for Living phone support, information, and referrals

      AlaskaCare Members  1-855-784-8646

      Non-Members  1-833-327-2386

SAMHSA Disaster Distress Helpline 1-800-985-5990 or text TalkWithUs to 66746 or TTY 1-800-846-8517.

Alaska Careline 1-877-266-4357