COVID-19 Information and Resources

The Ombudsman is committed to reducing the stigma, anxiety, and misinformation about COVID-19 generally and how Alaska’s state and local authorities are implementing measures to prevent and contain the spread of the coronavirus.

How can I help prevent the spread of COVID-19?

  • Wash your hands with soap and water, well and often. Sing a silly song so that you spend at least 20 seconds scrubbing those germs away.
  • If you can't wash your hands, use hand sanitizer with at least 60% alcohol content.
  • Avoid touching your face with unwashed hands. If you have trouble with this one, make sure you wash your hands even more often.
  • Follow local, state, and federal guidance on face covering and masks.
  • Avoid close contact with people who are sick.
  • Put distance between yourself and others (social distancing). A good six feet between yourself and others, and avoiding crowds and large gatherings, can reduce the spread of the virus. This helps protect our most vulnerable neighbors who are at greater risk of getting sick, and brings joy to our introvert neighbors.
  • If you have symptoms of COVID-19, get tested. Find a testing site.
  • Talk to your health care provider about the COVID-19 vaccines. Free vaccinations are available statewide.

Help with Basic Needs

Alaska 211 can help connect you to local resources for food, diapers, and other necessities. Call 2-1-1 or go to

For families facing eviction or at risk of homelessness, rental assistance and other services are available. Alaska 211 can connect you with local rental assistance programs.

For families that depend on school nutrition services for healthy meals, there will be summer lunch programs distributing food in some communities. Find the summer lunch program in your community with the USDA Meals for Kids Site Finder.

Alaska's food banks are accepting and distributing food donations.

I'm feeling really stressed and anxious about what's happening. Where can I get help?

Natural disasters and emergencies like the COVID-19 outbreak can be very stressful and scary. How we respond to the outbreak depends on all sorts of factors. There are resources to help us manage and reduce stress, anxiety, and fear.

COVID-19 Stress and Coping (CDC)

Aetna Resources for Living phone support, information, and referrals

      AlaskaCare Members  1-855-784-8646

      Non-Members  1-833-327-2386

SAMHSA Disaster Distress Helpline 1-800-985-5990 or text TalkWithUs to 66746 or TTY 1-800-846-8517.

Alaska Careline 1-877-266-4357